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Practice Management

Helen Harris

Helen HarrisHelen joined as Practice Business Manager in January 2017, and has overall responsibility for all aspects of administration and business management. She leads on patient participation, community relations and patient complaints, and is always interested to hear from users of the surgery.

She also plays an active part for the practice in the changes to the NHS, managing the finances and ensuring that new procedures are introduced.

Sally Orchard

Assistant Practice Manager – Dispensary & Information Management

Sally joined the practice in October 1995 starting work in the dispensary and reception. She is now the dispensary manager and is responsible for all the IT systems at the surgery with the assistance of Shaun Vallender.

Tonia Grant

Assistant Practice Manager – Reception & Finance

Tonia joined the Practice in August 1997 as a receptionist, and was also appointed Reception Manager in 2010. She is supported in this role by Maggs Lodge, our full-time reception supervisor. Tonia has a background in banking and took over the administration of the Practice finances in 2001.

 Dispensers

 

Maria Bartlett

Lead Dispenser

Maria joined the Practice in 2001 and became the Lead Dispenser in 2008. She leads a team of qualified and experienced technicians and dispensers who deal with all aspects of our patient's dispensary requirements


                                                                  

Reception

Maggs Lodge

Reception Supervisor

Maggs joined the Practice in 2013. She is an experienced administrator and always happy to help with patient needs.

The Practice has a team of part time receptionists who will be pleased to assist you between the hours of 08:00 and 18:00. The telephone lines are operated between 08.00 and 18.00. After this time you should ring 111 to access the Out of Hours service.

Secretaries

Helen Boyde

Helen joined the Practice in March 2004 and supports the Practice from a secretarial perspective, including referrals, also assisting patients who are eligible and in need of transportation to and from hospital.

 
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