General Data Protection regulations 2018
On 25th May 2018 the General Data Protection regulations (GDPR) came into force in the UK. The GDPR builds on the current Data Protection Act 1998 (DPA) and will strengthen the legislation, giving individuals more rights and protections. For further information please see Item 12 under Further Information on the home page.
New-look Patient Access
The new version of the Patient Access service was launched on the 30th May 2018. This version brings a redesigned user experience, simplified registration and sign in, and an all-new self-serve support site.
The new-look Patient Access Homepage
Revised NHS Prescription charges from 1st April 2018
The cost of a single prescription will increase to £8.80 with effect from 1st April 2018. There will be no change to the cost of a 3 month prepayment certificate (£29.10) or a 12 month prepayment certificate (£104). If you have regular medication, please speak to our Dispensary team about a prepayment certificate - you could save money.
Care Quality Commission Inspection (CQC) report
The practice received a routine Care Quality Commission inspection on Tuesday 16th January and was given an overall rating of 'good'. The full report is available to view by clicking on the link at the bottom of the home page.
Sign up to receive our patient newsletter
Would like to receive patient newsletters, when they are issued? If you would, go to the homepage, scroll down to the bottom and click on the 'sign up for email newsletter' button. Enter you details as requested and you should receive an email confirming you have signed up successfully.
The HANDi app provides expert advice for parents on the six most common childhood illnesses when and where you need it. The HANDi app is free and available to download on iTunes App Store and Google Play Store. The HANDi app is endorsed by South Western Ambulance Service NHS Foundation Trust. For immediate, life-threatening emergencies always call 999
Early Home Visiting Scheme
Evidence suggests that if we provide a home visit to those patients who need it before midday, we can refer patients to hospital earlier, if necessary. This may ensure a better outcome for patients who are then likely to be seen earlier in the day and return home, if at all possible. This outcome will also provide a cost saving to the NHS.
Sharing GP records with the Royal United Hospital
Clinical staff at RUH are now able to view your entire GP records when they treat you. They cannot change them or add to them, but they are able to look at information that could be useful in treating you. It will also speed up access to information that the hospital would otherwise have to request from us.
The hospital doctor or nurse will ask for your consent before they look at your GP record, and you can refuse at the time if you prefer. Alternatively you can tell us that you do not want your health record shared in this way, and we can block it at this end.