New Patients

New Patient Registration

Firstly, please check with the receptionists that you live in our catchment area which is an approximate 5 mile radius around the surgery.  The main catchment area covers the postcodes BS39, BS40 and BS41, although some patients with these postcodes may be classified as 'out of area patients'.

If you are already a patient and are moving out of our catchment area but have a postcode of BA3, BA5, BS14, BS25, BS27, BS48, BS49 or are on the edge of our boundary with a BS39, BS40 or BS41 postcode you may still be able to register with us, but you will not be eligible for home visits and we may not be able to dispense medication to you. 

If you are not in any of these postcodes, please use this link to find the most suitable practice to you https://www.nhs.uk/service-search/find-a-gp

The Receptionist will give each new patient a pack of forms to fill in, including a form which is sent off to the Health Authority requesting your full UK medical history from your previous surgery. 

As soon as these forms are filled in and the data is entered on to our computer, you are able to see any of the medical staff in the Practice. 

Please Note: You can make an appointment before you fill in these forms, but we need to have you registered onto our computer system before you see a member of our medical staff. If you are registering on the day of your appointment, please arrive at least 10 minutes early.

Ideally, you will have two forms of ID with you when registering: for example, your passport, driving licence together with a utility bill showing your current address.  However, you can register without ID or an address.

You will be registered with a named doctor.  However, you may choose which doctor you see for routine appointments, and you do not have to see the same doctor every time. All doctors have access to your whole medical history. If you need to see a doctor urgently, you may not be able to choose who you see.

All patients who live in our catchment area will be registered as dispensing patients and will be able to collect all medication from the surgery.  If you live outside our area, you will only be registered as dispensing if you live more than 1 mile, as the crow flies, from a community pharmacy (chemist).

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To requests proxy access, please collect a proxy access form from reception from 9am to 5pm.

Linked profiles in your NHS account

From 1st April 2015, practices are required to allocate all patients (including children) with a named accountable GP.

The named GP is responsible for the coordination and delivery of all appropriate services, where required based on clinical judgement, to each of their patients.

• Patients do not need to see their named GP when they book an appointment with the practice.
• Patients are entitled to choose to see any GP or nurse in the practice.