Support for patients

BANES mental health support

GP flyer BANES Mental health support team.


Urgent Eyecare Service

Community Urgent Eyecare Service (CUES)

People across Bath, North East Somerset, Swindon and Wiltshire can access urgent eyecare, free of charge and close to home by calling 0300 303 4922 Monday to Saturday 9am to 5pm. 

The brand new service means that high-street opticians can offer free treatment advice and management for urgent eye conditions such as a red or painful eye, foreign body, sudden change in vision, or sudden onset of flashes and floaters which may suggest retinal detachment.

Anyone, whatever age and whether registered with an optician or not, can access treatment for any new or worsening urgent eye conditions.

This is a temporary service set up as a result of concerns that many patients were not seeking treatment for eye conditions due to worries about exposing themselves to COVID-19 by visiting A&E departments or their GP.

A full list of those opticians who are offering this new service is available at primaryeyecare.co.uk/find-a-practice/

 

https://bsw.icb.nhs.uk/your-health/which-nhs-service-should-i-use/urgent-eye-care/

 


 

Village Agents

The Village Agents are available across the Chew Valley for telephone support if you would like to speak to someone.  If you require assistance from them please call 01275 333700.  Signposting to local volunteer groups and also 0300 247 0050 for help with money, tenancy, care and support of other kinds.

Westlink Bus Service

Click here for information on the new WESTlink bus service and how to book


Please see information on what BSW ICB fund and do not fund

https://bsw.icb.nhs.uk/your-health/what-we-do-and-dont-fund/

Information on NHS Support following self funded weight loss treament

 https://bsw.icb.nhs.uk/information-for-patients-on-nhs-support-following-self-funded-weight-loss-treatment/


Sepsis - https://www.nhsinform.scot/illnesses-and-conditions/blood-and-lymph/sepsis/


Lymes Disease Information

UKHSA Lyme information for patients

 


Making Choices and Your Choice

Page last reviewed: 13 August 2026
Page created: 02 September 2024