Opening times

The main surgery telephone line is open and answered between 8am to 6pm Monday - Friday

Dispensary Phone line is open between 12pm to 2pm Monday-Friday

Results Phone line is open between 11am to 12pm Monday-Friday

You can access a GP at any time if you need one using NHS 111 online or call 111. The 111 operator will put you through to Bath & North East Somerset Doctors Urgent Care (BDUC), which is the local Out-of-Hours GP service.

The GPs and nurses who work for BDUC are mainly local, although they may work for a different GP practice. The BDUC operator will arrange for you to speak to a doctor or nurse, or to see one, or to have a home visit, depending on what you need. This service works with us to provide GP services 24 hours a day, 7 days a week.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you require an urgent appointment to see a GP/Nurse, require advice or need medication and do not have a pre-booked appointment please call 111 to access BANES Doctor Urgent Care. This is available 24hours a day, 7 days a week. The surgery only offers pre-booked appointments on a Saturday morning and does not always have a doctor on duty. 

Alternatively, if you have a minor illness or injury, you can go to;

South Bristol NHS Community Hospital, Hengrove, Whitchurch Lane, Bristol BS14 0JZ

Paulton Minor Injuries Unit at Paulton Hospital, Sailsbury Road, Paulton, Bristol BS39 7SB.

Chew Medical Practice offer additional evening and weekend appointments, for patients needing routine, bookable in advance, GP or Nurse appointments outside of normal GP Surgery opening times. This service is run in conjunction with BaNES Enhanced Medical Services (BEMS), our local GP Federation. Appointments are available between the hours of 6.30pm and 9pm on weekdays, and 9am to 1pm on Saturdays.

This service is located in different Practices throughout B&NES and is for non-urgent appointments only. The service operates from sites in Bath, Midsomer Norton and Radstock area. In the Midsomer Norton and Radstock area, the service runs at Elm Hayes Surgery and Hope House Surgery. In Bath, the service runs from Bathampton Surgery, Combe Down Branch Surgery, Newbridge Surgery and St Michael’s Surgery.

Appointments are booked by via the Chew Medical Practice receptionist team, who can book appointments directly into the Enhanced Access service. When booking an appointment, we will ask if you consent for us to share your medical records with this service. Without this consent, the BEMS GPs and Nurses will have no access to your medical records.

For more information you can visit the BEMS Enhanced Access website here: https://www.bems.uk.com/aboutenhancedaccess